Who We Are
Accent Cargo is a global freight forwarding and logistics company with offices in Dubai, London, Singapore, and Houston. Our website address is: https://accentcargo.com. We are committed to protecting your privacy and ensuring the security of your personal information.
Information We Collect
We collect information to provide better logistics services to our clients. This includes:
- Contact information (name, email address, phone number, company details)
- Shipping and freight documentation
- Account credentials for registered users
- Website usage data and cookies
- Communication records related to cargo inquiries and shipments
How We Use Your Information
Accent Cargo uses your information to:
- Process and manage freight shipments and cargo services
- Provide customer support and respond to inquiries
- Send important updates regarding your shipments
- Improve our website and service offerings
- Comply with legal and regulatory requirements
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site.
If you leave a comment or submit a form on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and screen display choices.
Embedded Content from Other Websites
Our website may include embedded content such as videos, maps, or tracking tools. Embedded content from other websites behaves exactly as if you visited the other website. These websites may collect data about you, use cookies, and monitor your interaction with that embedded content.
Who We Share Your Data With
Accent Cargo values your privacy and does not sell or rent your personal information. We may share your data with:
- Shipping carriers and logistics partners to facilitate freight deliveries
- Customs authorities for clearance of international shipments
- Service providers who assist with website operations and IT support
- Legal authorities when required by law or to protect our rights
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes secure servers, encrypted data transmission, and restricted access to sensitive information.
How Long We Retain Your Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
- Shipment records and documentation as required by international shipping regulations
- Customer account information for active clients
- Communication records for service quality and dispute resolution
- Website comments and form submissions for spam detection and moderation
For users who register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Your Rights Over Your Data
If you have an account on this site or have used our services, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data, subject to legal obligations
- Opt-out of marketing communications at any time
- Receive an exported file of your data in a structured format
To exercise these rights, please contact us at privacy@accentcargo.com.
International Data Transfers
As a global logistics company with offices in Dubai, London, Singapore, and Houston, your information may be transferred between these locations to facilitate freight services. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Accent Cargo
9W – 116A, Dubai Airport Freezone
P. O. BOX – 54473, Dubai
United Arab Emirates
Email: privacy@accentcargo.com
Phone: +971-5889016528
Effective Date: January 1, 2026